Happy employees work harder

The trendy startup agency with table football and pinball in the breakout zone, where hipster geeks chill amidst office dogs and beanbag chairs, may have become a modern cliché, but there is wisdom behind the nurturing of this kind of work culture. Numerous studies suggest that when people are enjoying their jobs they are more efficient. And it may be cynical, but if the only motivation driving some profit-focused companies to invest properly in the well-being of their staff is to increase productivity, then that’s better than nothing. Love ’em or hate ’em, Google has invested huge amounts into employee happiness, and profits have increased as a result.

A recent study carried out at the University of Warwick reveals that employee satisfaction and productivity are unquestionably linked: Andy Beresford, Managing Director of Home Leisure Direct, an award-winning U.K. games-room specialist, has witnessed a rise in the number of purchases of games such as pinball and table football by U.K. businesses. Andy is passionate about the importance of play in society as a way to increase well-being:

The dark cult of presenteeism

The 9-to-5 culture doesn’t really exist anymore. Little by little the boundaries that protect our leisure time are being eroded. From C-suite to junior intern, we see individuals sitting at desks in lit office blocks long past sunset, and many are taking work home on the weekend, too. But this kind of work-life imbalance has a sting in the tail for industry. People are becoming depressed and stress related illness is on the increase. According to a new report by King’s College London and the London School of Economics and Political Science, depression now costs European workplaces the equivalent of $120 billion a year. The greatest economic loss is through absenteeism and lost productivity. In her book ‘Overwhelmed: Work, Love and Play When No One Has the Time’ Brigid Schulte explores how we have forgotten to play because we put too much onus on being productive. It is the work ethic gone crazily off-kilter, with a new and dangerous status attached to productivity. But, contrary to common perceptions, this kind of obsession with “presenteeism” does not result in increased productivity. As Helen Lewis insists in this Guardian article: But if we can’t go back to the days of being home for supper at 5.30 p.m., what businesses can do is to create leisure time in the working day, by bringing leisure into the work space and encouraging employees to break up their day with allocated periods of creativity, communication, and free play with colleagues.

Play therapy

“Flow” is the psychological state of being in which a person is stimulated, alert, present, and fully immersed in nothing but the task at hand. In this state, learning and creativity are optimum, time seems to fly, and a person feels totally satisfied. This is the state that is induced in children and adults by playful activity. Engaged in a task where process and pleasure override product and pressure, a person loses a sense of self, or ego, and worry and anxiety are reduced. In other words, play is therapy.

The benefits of play

Whether it’s a game of netball or table football, a video game, or a creative activity such as writing or painting, people emerge from this state of flow feeling refreshed and enlivened, and often acquire new insights and cognitive understandings. Play has the potential to make us: So, if play can transform the things we don’t always enjoy (exercise, work, study) into stimulating, life-enhancing activities, how can play be introduced in the workplace?

Towards a new work model

Appreciative Inquiry, initiated by David Cooperrider and Suresh Srivastva, a model for positive and sustainable change within organizations. One of its core principles sums up perfectly the concepts that might drive a new human-centred workplace. Instead of dreaming of escape, people might actively choose to spend time in a workplace where play, creativity, social connection, reward, and a sense of fun are woven into the culture.

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